Handy Hints & FAQ 2018-05-14T17:34:17+00:00

HANDY HINTS AND FREQUENTLY ASKED QUESTIONS

Clean feet = Clean car 2015-04-19T11:08:25+00:00

Put some brushes in the door pockets so that passengers can brush the sand off their feet before they get into the car, it saves a lot of time cleaning!

Glass cleaners, which one to use? 2015-04-19T11:08:23+00:00

Only use the Ammonia free ones, If it smells aggressive and powerful, then don’t use it. Glass doesn’t require an aggressive detergent to be cleaned, it’s all about the technique and microfibre.

Dog hair nightmare 2015-04-19T11:08:22+00:00

We love taking our dogs for a drive, but get an old sheet or blanket to go on the back seat of boot area so that the dog hair doesn’t go everywhere. You won’t regret it!

Tint Protects, reduces heat and looks sweet! 2015-04-19T11:08:21+00:00

You may have had your car tinted once and it bubbled and/or turned purple so it has put you off tinting forever. But don’t let cheap, dodgy tint fool you, when you allow us to tint your car, You will have the highest UV protect, great heat reduction and it makes your ride look wicked!

ArmorAll, Kitten, Turtlewax…Don’t use them! 2015-04-19T11:08:18+00:00

We know they are great for Christmas presents but when it comes to quality they don’t cut it. Spend a few extra dollars (if that) and buy some premium Bowden’s Own products through us!

Foggy windscreen? 2015-04-19T11:08:17+00:00

If your windscreen is real foggy, turn the aircon to Hot and direct the air to the windscreen. If there is a lot of moisture on the external side of the glass, it will take time to clear.

Floor mats will save your carpet 2015-04-19T11:08:14+00:00

If possible, buy the genuine floor mats or a good set of aftermarket ones. They protect the carpet from spills, stains and shoes.

Car bath after the beach 2015-04-19T11:05:56+00:00

Always wash your car after you go to the beach, especially if you notice the layer of salt and moisture on your windscreen. The settled salt from the wind can cause rusting!

Removing sand from underbody 2015-04-19T11:05:54+00:00

Using a pressure cleaner is a waste of time, get your hose or a sprinkler and spend some quality time gently hosing out the sand from your underbody. It’ll get the best results.

Dish detergent is for dishes 2015-04-19T11:05:51+00:00

Many people think that dish detergent or baby soap is safe for the cars paint but the truth is it will remove all sealants and waxes from your paint and can cause oxidization. Always use a pH neutral soap.

Throw away the steel wool 2015-04-19T11:05:50+00:00

Never, and we mean NEVER use steel-wool to remove tar, tree sap or anything from your paint surface. Period!

Writing ‘Wash Me’ is bad! 2015-04-19T11:05:48+00:00

We’ve all done it, but never realized what it can do. Never write words in the layer of dust on your car or wipe over it with your hands. It can scratch the paint very easily.

Remove Bird droppings 2015-04-19T11:05:46+00:00

Bird Droppings are very acidic and can eat through the clear coat on your car, clean it off straight away with soapy water to avoid this from happening.

Mechanic, Hands off! 2015-04-19T11:05:44+00:00

Some mechanics will wash your car for you out of courtesy, but ask them before hand not to as most times it gets washed with an old sponge in dirty water which can cause horrific damage.

Avoid the laser and brush Carwashes 2015-04-19T11:05:42+00:00

We know it’s convenient, but in the long run you are only damaging the paint by using very acidic soaps that will leave swirls, scratches and will remove waxes and sealants. Let us do the hard work for you!

Shade protects your paint 2015-04-19T11:05:40+00:00

Always try to park in the shade but beware of big trees and their sap as it is very acidic

Do I need to wash my car before you apply OPT? 2017-02-25T12:52:14+00:00

No, the service includes a full external detail including paint decontamination and a professional polish.

Preparation is paramount when apply any coating, so we make sure the paint is in top condition before we apply anything, even if the car is brand new.  99% of the time the car has been abused by the dealership and requires attention and paint correcting.

What does the Opti-Coat Warranty cover? 2018-04-13T14:08:27+00:00
  1. Opti-Coat Pro+ New & Used Vehicles Seven(7) Year Warranty.

Zen Automotive Suppliers Pty Ltd warrant to the owner of the nominated vehicle that the Opti-Coat will be satisfactory in its performance of protecting the vehicle from paint damage resulting from bird droppings, bat droppings and bug splatter, whilst being maintained in accordance with the terms and conditions of this warranty.

  1. General Terms and Conditions
  • Warranty is only valid when in receipt of an official Opti-Coat Warranty Card and genuine Opti-Coat serial number, commencing from date of purchase or registration of serial number, activation code and vehicle details online.
  • Any application, re-­application, repair work or other work carried out on the coated surface must be applied/reapplied or repaired by an authorised Opti-­Coat agent.
  • Excludes vehicles registered either at present, or previously for commercial purposes.
  • Opti-­Coat agents must be notified of any claim due to failure of product performance within 30 days of occurrence. Subsequent damage caused outside this period is excluded from any guarantees.
  • Vehicle must remain continuously registered within Australia for the duration of the warranty.
  • Warranty is transferrable upon written request, subject to inspection by an authorised dealer and administration fees.
  • Warranty is valid for automotive two-stage clear coated body panels only. Opti-Coat is not compatible and not suitable for single stage and non clear coated finishes.
  • Clear over base matte/satin finishes claims are limited to clause 8.2 of this agreement.
  1. General Liability Limitations

Zen Automotive Suppliers Pty Ltd or its agents, will not accept liability for:

  • Deterioration of factory paint work or repaint or any other treated part of substandard specification, materials or workmanship by vehicle manufacturers, their dealerships, third party suppliers or modifiers, or professional valeters not authorised by Zen Automotive Suppliers Pty Ltd.
  • Pre-­existing damage or deterioration.
  • Any claim for matters which are covered by vehicle manufacturer’s warranty.
  • Damage caused by manual or automatic wash brushes, contaminated and/or abrasive cloths and sponges, untreated areas due to accident damage and/or their subsequent repairs, hard water spotting, rust water damage, loss of hydrophobic properties due to airborne contamination including paint overspray, damage caused by stone chips, factory or aftermarket clear coat failure, abrasion from motorcycle leathers or other such materials.
  • Damage, either accidental or malicious, including but not limited to fire, flood, vandalism, extreme weather conditions and secondary effects that may result from the foregoing.
  • Any consequential loss including either incidental or indirect damages to arise from any claim under this warranty.
  1. Warranty Will Be Deemed Invalid If The Following Transpire
  • Neglect to maintain the vehicle according to the standards and techniques recommended.
  • Damage caused by abrasive compounds and polishes and third party products.
  • Failure to repair and re-­treat surfaces subject to accident damage or requiring repair.
  • Failure to adhere to requirements listed under the terms and conditions of this warranty.
  1. Opti-Guard New & Used Vehicles Two(2) Year Warranty

Zen Automotive Suppliers Pty Ltd warrant to the owner of the nominated vehicle that the treated surfaces will remain free of permanent stains and UV damage, except as otherwise noted.

  1. General Terms & Conditions
  • This agreement excludes vehicles used either at present, or previously for commercial purposes.
  • Any application, re-­application, repair work or other work carried out on the coated surface must be applied/reapplied or repaired by an authorised Opti-­Guard agent.
  • Vehicle must remain continuously registered within Australia for the duration of the warranty.
  • Opti-­Guard agents must be notified of any claim due to failure of product performance within 30 days of occurrence. Subsequent damage caused outside this period is excluded from any guarantees.
  • Warranty is transferrable upon written request, subject to inspection by an authorised dealer and administration fees.
  1. Exceptions, Limitations & Exclusions
  • Damage prior to Opti-Guard application
  • Damage, either accidental or malicious, including but not limited to fire, flood, vandalism, extreme weather conditions and secondary effects that may result from the foregoing
  • Damage caused by collision or other vehicle accidents
  • Damage caused by rips, tears, shredding
  • Damage caused by alteration or modification of surfaces
  • Damage caused by manufacturer’s defects
  1. Making a Claim

In the event of a warranty claim, this warranty is subject to the following conditions and limited to the following maximum amounts at Zen Automotive Suppliers Pty Ltd option.

  • Zen Automotive Suppliers Pty Ltd or its agents shall arrange the necessary approvals for warranty repairs and coating reapplication to be carried out, or;
  • Refund the owner of the nominated vehicle the cost of coating application in full and final settlement of the customers claim under warranty.
  • Claim inspections may be subject to a servicing fee of $120 plus GST. Servicing fees are refundable with a valid warranty claim.

This warranty does not exclude any consumer guarantees applicable by law. Any dispute shall be governed by the law of New South Wales Australia, and both parties irrevocably submit to the jurisdiction of the Courts of the state of New South Wales, Australia.

  1. Vehicle Accident Damage

Contact your vehicle insurer to ensure your paint protection is included in your insurance cover package. If the vehicle sustains damage and reapplication is required, contact Zen Automotive Suppliers or your Opti-Coat agent to arrange any additional treatments.

How do we know Opti-Coat is a 9H coating? 2017-04-13T16:09:06+00:00

Opti-Coat has been independently tested by the CSIRO, which have provided astonishing facts about how strong Opti-Coat really is.

You will not find any independent reports and tests done on any Dealership paint protections.

Click here to see the report.

How is Opti-Coat different from the rest? 2017-02-25T12:52:14+00:00

OPT (Opti_Coat) is not your typical dealership paint protection.  OPT bonds permanently with the factory clear coat, protecting the surface for life and will not delaminate.  The coating measures 2 microns, which is 100 times thicher than other PP’s and waxes.

This means that OPT can take a hit and absorb damage unlike other coatings.  It is also completely resistant to acidic environmental substances such as bird droppings and tree sap.  The 9H Opti-Coat hardness will stop your paint from etching and further damage.

Is Opti-Coat the same as the Dealership stuff? 2017-04-13T16:07:03+00:00

No, Opti-Coat is very different and is much more durable, involving far better nanotechnology.

Most dealerships use Motor1 paint protections, but each dealership has a different name for the same product.  Opti-Coat has been around for over 10 years, made in USA and it continues to evolve, making it the spearhead in the ‘paint protection’ industry.

INTERIOR & EXTERIOR PROTECTION

GET THE BEST-OF-THE-BEST IN VEHICLE PROTECTION FOR LESS THAN STOCK-STANDARD DEALERSHIP PRICES.

Opti-Coat PRO+ Ceramic Paint Protection

From $89500
  • CSIRO tested & rated #1
  • Genuine 7 Year Warranty
  • Prevents acidic damage & fading paint
  • Increases gloss & reduces scratching

Opti-Guard Interior Vehicle Protection

From $37000
  • Leather, vinyl and fabric surfaces
  • Genuine 2 year warranty
  • Hydrophobic – Prevents stains & surface failure
  • Rated best in Australia

WINDOW TINTING / RUST PROOFING

SAVE ON HIGH-QUALITY SUNTEK & 3M WINDOW TINTING AND ERPS RUST PROOFING THAT IS 100% GUARANTEED TO WORK

High Quality Suntek & 3M Window Tinting

From $29500
  • High-quality USA made 3-layered film
  • Genuine lifetime warranty
  • Cancer Council approved
  • Premium carbon & metalized tint
  • No bubbling, fading or pealing
  • Reduce in-car heat up to 57%!

ERPS Electronic Rust Protection System

From $64500
  • Proudly Australian made
  • Marine grade wiring used unlike others
  • 480 volt output for optimum protection
  • 100% waterproof couplers
  • Genuine warranty provided
  • 4, 6 & 10 Coupler systems

JUST GOT YOUR CAR CLEANED?

KEEP IT THAT WAY FOREVER!

Maintenance Mini Detail

From $5500*// 45 min - 1 hr
  • Only for cars on our weekly
    Perfection Package
  • Regular detailing service for
    Loyalty Club members

Keep your car clean with our Loyalty Club Regular Car Detail Service. Schedule a weekly, bi-weekly or monthly cleaning service and our team will come to your office or home for your Mini-Detail.

  • FULL EXTERIOR WASH & DRY
  • VACUUM CARPETS, SEATS & BOOT
  • WINDOWS CLEANED INSIDE & OUT
  • TRIMS, DASH & CONSOLE CLEANED
  • EMPTY RUBBISH & DEODORISE
  • TIRES REJUVENATED